April 22, 2015 at three:34 pm In July of 2013 we purchased a GE laundry center ( stacked washer and dryer). We also invest in the Lowe’s warranty to address the appliance. In March 2015 ( 20 months) the washer broke. We contacted Lowe’s who contacted one of there contractors to come and think about the device. The appliance repairman came on on April third. He indicated that it had been An important maintenance involving a bearing during the transmission and which the fix couldn't be finished in my home it must be taken for the mend center. He indicated he would notify Lowe’s guarantee persons and we would need to watch for them to choose if It might be worthy of repairing or if they would just refund the acquisition value. On four/seven the warranty persons advised that they felt they planned to maintenance the machine. Keep in mind we paid 1196.00 for The mix and that they had made a decision to fork out 753.00 to repair service the washing machine. As well as the laundry Price tag I will probably be submitting for reimbursement. They say They are going to be forwarding an electronic mail on the mend Middle to go in advance with the fix. I contacted them that evening and was instructed we had to provide them with the opportunity to try to repair service it. Once i requested to speak towards the supervisor I had been told this was the decision and which they couldn’t come to the telephone. In accordance with the fix Centre they didn't obtain the email for each week nevertheless Lowe’s denies this. We did not obtain any cell phone call about the position of this final decision from possibly of them. On four/14 we contacted the maintenance Centre that has recommended us that there is a component on again get indefinitely. We contact the warranty business who then advise us which they continue to feel the cost is worthy of repairing this equipment. I protest the logic of the decision and requested just how long would you anticipate us to anticipate a washing machine??? They then tell us that they can place out a national search for this aspect and concurrently put in a ask for for acceptance to order out the washer. This will take up to five times but we could listen to as early as 3 days. I contacted the guarantee dept on Fri four/17 to ascertain the status once again I'd to clarify your entire Tale. I had been informed that they should speak to GE not sure why. I had been informed I termed way too shortly that Tues didn’t depend after which you can was put via to your supervisor via the title of kristen. Kristen could not happen to be ruder if she experimented with. She knowledgeable me that she built the decision to deny the obtain out and we must hold out right up until they identified the section.
I returned to The shop on July seventeenth 2017 and spoke having a manager named Mike Amato, and discussed to hime what had took place and crammed out a injury declare. he explained to me I could well be receiving a contact or email from lowes in about 7 times.
they just knowledgeable now on ten/twenty/2014 that i'm laid off because of my availability..Ive experienced the identical availabily for six years .ALL of my supervisors compliment me on my work.I seek to do more than my share of labor as I like to stay fast paced.
We will acquire our organization somewhere else if this is simply not fixed right away. I have 4 people waiting to finish this position.
June four, 2014 at three:43 pm To the file, if Lowe’s waned my enterprise (or my close friends and their friends as well as their close friends/family members), you would Get hold of me and say, “you should go on your closest Lowe’s and pick out any new fridge and we’ll happily deliver it. We’re sorry for the way you’ve been addressed!
January fourteen, 2015 at eight:53 pm My title is Jose file Diaz, i have a construction business I used couple thousand’s off dollars yearly obtaining things from Lowe’s , I purchase alot off materials from in this article , but this earlier Saturday 10 off January about 12:thirty I when to the store on 1701 s Havana st aurora co 80012 I received turned down actually terrible, i when to return some left more than products n other’s which was broken from the box, i usually return my components with my passport n my receipt but this time the person was there treated me race’s n they rejected the assistance to me n see page i remaining with my things, i request the manager n she didn’t help me either i think this is not right , i used alot cash there n they don’t assistance me accomplishing my return , why you person’s do this to the shoppers,i hope u men can end performing this to individuals to invest cash with u…
October 16, 2015 at 8:fifty five am a short while ago experienced the most disturbing come upon at your Bethlehem, Pa Lowes though handling Kieth while in the lawn and yard department. He was struggling to meet up with my demands and support me so I had requested Yet another manager but was advised by Kieth that Bobby was tied up with additional crucial matters and unavailable to help consumers.
Oct 20, 2014 at 10:fourteen pm Lowes client for two generation, delighted searching there and also other suppliers in the course of my life also my decease parent very pleased consumers, clean shops, quite awesome personnel .The Waldorf, Md.retail store I'm a daily client, my first practical experience obtaining an insulation service completed unbelievable that a career could be remaining incomplete, talk to company assure a phone in 24hrs from senior management, no contact , reschedule for completion, took off from function to fulfill with insulation human being, he reported be there in about and hour, 3 several hours later scheduler referred to as cannot be there right now.
July 8, 2014 at five:38 pm Mangers at your candalaria. And Juan tabo. We Terrible I waited 20 min for somebody to come support me following The shop supervisor call for enable five time when enable did appear I explained to him how much time I’ve been ready and all he reported was Alright like he did not treatment or cared for seeking to aid me for your goods I wanted so them the blond haired shop manger that had been contacting him the hole time questioned if he could enable me why didn’t he just help me the hole time I'd my 5 12 months previous very little boy with me seeing how angry I was having I yelled at equally Adult men they explained the was no person still left in gardening my concern is why it’s the center on the working day with a Tuesday As you can imagine I used to be extremely upset inside your store supervisor’s and The shortage of shoppers provider I’m undecided if I is going to be returning back but anyone needs to do something about that administration in that retail store if that is what your clients need to endure for help I don’t feel that they need to be there as a company owner I used to be stunned !!!!!!!!!!
No wonder you’re guiding Property Depot and I’ve read a lot of complaints about you, and when you proceed your unreasonable coverage and methods conducting your enterprise, just take heed many are unhappy, there’s no other way for yourself, but down.
July 14, 2017 at nine:twelve am I desired to replace a dishwasher, so I known as lowes. I spent about two hours around the phone. I would phone and become placed on keep. So I order the dishwasher on line And that i could choose it up with the West Ashley shop. Lowes called and claimed no you might want to select it up at the James Island lowes. I claimed Okay. Went to the James Island store guess whatever they don’t have it and can’t uncover any history of it. So I contact the supervisor he was not practical in the slightest degree.
This previous Saturday I received a connect with from a new installer indicating that the 3 new Home windows is going to be shipped February ten and mounted Monday, February 12 and if we don't get yourself a phone on Friday the 9th allowing us realize that the Home windows is going to be shipped the next day I ought to contact the Hillsborough Retail outlet early Saturday early morning to learn why I didn’t receive a contact.
So, below we're ladies and gentlemen – Nicely in excess of the twenty three thousand bucks put in for an incomplete, damaged, lavatory with lacking pieces. We have months of our life vested into this toilet renovation. Aggravation and stress outside of creativeness. Sadly, this whole task has actually been a complete calamity of mistakes. We’ve been treated as if we are the “dilemma†and have already been spoken to as though we need to recover from ourselves and acknowledge this calamity of problems as “small business as regular†by several of the keep staff. Thanks again, Kyle for attempting to maintenance our rely on in Lowes. Perhaps the worker that installer #2 despatched to our dwelling had a sound position when he mentioned to me “plenty of is plenty of presently†…. we lastly needed to talk to Kyle to not mail him as we no longer felt relaxed having him within our house – the final blow arrived when he told us he checked the drinking water and it had been fantastic – not at the time but two days inside a row – we couldn't shower! He also stated that he was not advised what he was to maintenance or how the shower was designed. I was current and associated with the dialogue that Kyle experienced While using the operator of professional Houses – In any case it really is my house. We were being all in the bathroom as Kyle gave in-depth direction and Kyle identified Just about every depth to become corrected and Professional Households owner stated, “no troubleâ€â€¦â€three times†- I disagreed on that time line promptly…and voiced it to Kyle.
Following talking to the rebate Middle supervisor, I went back on the net to test to find the rebate kind and also the rebate could not be observed, because the lifeless line experienced earlier and it was not posted anymore. I then known as the neighborhood retail store and immediately after speaking with 2 brokers, I lastly talked to The shop supervisor.